Diagnostic information 2-163
7558-xxx
289.01 Sensor (ADF scan width 3) static jam
295.00 Size mismatch jam (mix-size)
4
Place an undamaged document
in the ADF, and perform an ADF
test.
Does the error remain?
Replace the ADF controller
PCBA. Go to “ADF controller
PCBA removal” on page 4-203.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any
media or media fragments?
Go to step 2. Remove any media or media
fragments.
2
Check the sensor (ADF scan
width 3) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch ADF/SCANNER
SENSOR TESTS.
4. Touch Sensor (ADF scan
width 3).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
3
Check the sensor (ADF scan
width 3) for proper connection.
Is the above component
properly connected?
Replace the sensor (ADF scan
width 3). Go to “Sensor (ADF
scan width 3) removal” on
page 4-258.
Replace the connections.
4
Place an undamaged document
in the ADF, and perform an ADF
test.
Does the error remain?
Replace the ADF controller
PCBA. Go to “ADF controller
PCBA removal” on page 4-203.
Problem resolved
Step Action and questions Yes No
1 Check the document size.
Is the correct size document
being inserted into the ADF?
Go to step 2. Insert the proper size document
into the ADF.
2
Check the document tray media
guide position.
Are the document tray media
guides set correctly?
Go to step 3. Adjust the document tray media
guides to the proper position.
Step Action and questions Yes No