Lexmark X95 series - LED Printhead (K) Failure; 111.04 LED Printhead (K) Signal Failure

Diagnostic information 2-43
7558-xxx
Go Back
Previous
Next
111.01 LED printhead (K) failure
111.02–111.04 LED printhead (K) signal failure
31
Contact your next level of support. You will need the following information for them:
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file If the error appears to be isolated to a single file
• File/Application used If the error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error
Step Action and questions Yes No
1 Check the LED Printhead (K) for
proper installation.
Is the LED Printhead (K)
properly installed?
Go to step 2. Install the LED Printhead (K)
properly.
2 Check the event log for the
history of errors that occurred.
1. Enter the Diagnostics Menu.
2. Navigate to EVENT LOG.
3. Touch Display Event Log.
Has any connection-related
errors occurred?
Go to step “111.02–111.04 LED
printhead (K) signal failure” on
page 2-43.
Replace the LED Printhead (K).
Go to “LED printhead removal”
on page 4-102.
Step Action and questions Yes No
1 Check the LED printhead.
Is the above component
properly connected?
Go to step 2. Replace the connections.
Replace the printhead flat data
cable.
2 Replace the LED printhead.
Go to “LED printhead removal”
on page 4-102.
Does the error remain?
Go to step 3. Problem resolved
3 Replace the printhead interface
contact.
Does the error remain?
Go to step 4. Problem resolved
4
POR the machine.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-187.
Problem resolved
Step Action and questions Yes No