Diagnostic information 2-177
7558-xxx
381.10 Sensor (media eject shaft HP) late jam
3
Check the media eject clamp
motor for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch Media eject clamp
motor (unclamp).
5. Touch Media eject clamp
motor (clamp).
Does the above component
operate properly?
Go to step 5. Go to step 4.
4
Check the media eject clamp
motor for proper connection.
Is the above component
properly connected?
Replace the media eject clamp
motor. Go to “Clamp drive
motor removal” on page 4-340.
Replace the connection.
5
Perform a POR.
Does the error continue when
the power is turned off/on?
Replace the finisher controller
PCBA. Go to “Finisher PCBA
removal” on page 4-353.
Problem resolved
Step Action and questions Yes No
1 Check the sensor (media eject
shaft HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (media eject
shaft HP).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 3. Go to step 2.
2
Check the sensor (media eject
shaft HP) for proper connection.
Is the above component
properly connected?
Replace the sensor (media eject
shaft HP). Go to “Sensor (media
eject shaft HP) removal” on
page 4-395.
Replace the connection.
Step Action and questions Yes No