General Troubleshooting
9-2 DSX™ System Service Manual
Symptom
Probable Cause Resolution
Plate carrier does
not move
Broken, disconnected
drive belt or drive belt
too tight.
Dirty or damaged
plate carrier bearings
or bearing shaft.
Idler bearing
damaged.
Plate motor is faulty.
Faulty IM Module
Main board.
Re-attach, replace or decrease belt tension.
Clean or replace damaged plate carrier
bearings or bearing shaft.
Replace Idler bearing.
Replace motor.
Replace IM Module Main board.
RS232 and
parallel ports
neither send nor
receive data
Faulty IM Module
board.
Replace IM Module board.
RS232
communications
problems
Incorrect
communications
settings or faulty
hardware.
Check that the sending and receiving
instruments are using the proper
communications protocols.
Check that the RS232 cable is correctly
connected.
Replace RS232 cable.
Replace Chassis Microcontroller board.
SETUP
parameters have
been lost
Fault on the IM
Module board.
Replace IM Module board.
Plate carrier
hangs before
ejecting.
Insure that plate
carrier is not hitting
the Bezel opening.
Loosen and reposition the bezel until
interference is removed.
Plate carrier
moves but does
not eject near the
back.
Belt bracket not
positioned properly
(hitting rear pulley).
Loosen and then reposition the belt bracket.