Returning Components
3-18 DSX™ System Service Manual
3.6 Returning Components
When a component (for example, a washer) is to be returned to DYNEX Technologies, the
user or service engineer is expected to obtain a return authorization number before shipping
the unit and must include an Equipment in Transit form (Figure 3-10). For international
locations, please contact your local DYNEX Technologies facility.
EQUIPMENT IN TRANSIT
IMPORTANT: Please include a copy of this form with each instrument. If your instrument contains a
hard drive please retain back-up copies of any stored files. Failure to do so may result in loss of those
files.
Return Authorization Number: ____________
Contact Technical Service, DYNEX Technologies
Phone: (800) 228-2354
Fax: (703) 631-7816
Equipment: ____________
Serial Number: _________
EQUIPMENT DECLARATION
Clearly indicate fault condition or reason for return.
CERTIFICATE OF DECONTAMINATION
I certify that the equipment described above has been disinfected/decontaminated*
and is clean, dry and fit for transport.
Signed: ____________________________________________
Title: ____________________________________________
Date: __________________
(DYNEX Technologies reserves the right to refuse improperly cleaned equipment)
Shipping address: DYNEX Technologies
Attn: (Above return number)
14340 Sullyfield Circle
Chantilly VA 20151-1683
* Suggested decontamination methods:
Readers - Wipe all surfaces with a cloth moistened with 10% bleach or 70% alcohol.
If using the bleach solution, follow with a mild detergent solution. Subjecting
surfaces to prolonged exposure to 10% bleach is not recommended.
Washers
- Please follow the “Decontamination Procedure” found in the manual.
Figure 3-10 Equipment in Transit Form
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