System Problems
DSX™ System Service Manual 4-9
4.3.2 Problems in a Specific Module
In most instances, if there is a problem within a module, the problem will be obvious (for
example, the plate in an incubator is not ejected as expected). If a module appears to be
malfunctioning, the typical service response is to replace the entire module and return the
defective module for repair. For many problems, error messages will be presented on the
status line of the Revelation window.
Specific troubleshooting information and error messages for a given module are presented in
the chapter that describes the replacement of components for that module (for example,
Troubleshooting information and Error Messages for the Reader module is presented in
Chapter 10). If the service engineer is required to repair the defective module on site and has
the appropriate spare parts, replacement of the component can be performed.
The service engineer can perform a wide variety of operations (such as ejecting a plate from
the reader module) via the DSX Manual Control feature, which is described in Chapter 5). In
addition, a large number of primary functions (for example, advancing the plate motor one
step) can be performed via the advanced manual control feature, described in section entitled,
Manual Control Operations on page 5-2. Since these operations can be performed
independently of an assay, they can be very powerful tools to assist in troubleshooting.
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