K117sm7e1
7-3
7. 1 Troubleshooting - Printer Errors
7. 1. 1 Countermeasures - Call Operator Errors
7. 1. 1. 1 J-0103 / 0203 Roll Deck Feeder Jam
Cause Checking
order
Checking Result Treatment
Mis-feed of paper 1 Does the paper mis-fed occur between
Roll Set Sensor and Feed Sensor?
Yes Remove the mis-fed paper.
Manual Feed
Sensor (PH7)
2 Check the status of Feed Sensor in the
Signal Status Mode of the Service Mode.
Signal Code : 008
(Manual Feed Sensor)
Is the status “L” when the paper is not
passing beside the sensor?
And is it “H” when the paper is passing
beside the sensor?
No 1. Is there any problem with
the Drawer Connector
which connects the
machine and the Roll
Deck.
2. Check if there is any
problem with the wire
connected to the Feed
Sensor.
3. Replace the Manual Feed
Sensor if there is no
problem with the wire.
Cutter Home
Position Sensor
(MS8 & MS9)
3 Check the status of Cutter Home Position
Sensors in the Signal Status Mode of the
Service Mode.
Signal Code :
094 (Cutter Home Position Right)
095 (Cutter Home Position Left)
Is the status “H” when the Cutter is at
each home position?
And is it “L” when the Cutter is not at the
home position?
No 1. Check if there is any
problem with the wire
connected to the Cutter
Home Position Sensor.
2. Replace the Cutter Home
Position Sensors if there
is no problem with the
wire.
Driving mechanism 4 Check the operation of Feed Clutch in
the Operation Check Mode of the Service
Mode.
Device Code : 10 (Feed Clutch)
Open and close Roll Deck and check if
Main Motor rotates correctly. Does each
Feed Clutch and Main Motor operate
correctly?
No Replace the Feed Clutch or
Main Motor if it is defective.
Delay : Paper arrives the sensor much later than required timing.
Stay : Paper exists on the sensor for longer time than required.
Remained : Paper has already existed on the sensor when turning on the machine.
Reference
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