Sensor (StapleSmart finisher eject HP) service check
Action Yes No
Step 1
Check all connections on the output option controller card, and if
necessary, replace the connections.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Replace the StapleSmart finisher.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
StapleSmart finisher bin clamp service check
Action Yes No
Step 1
Check all connections on the output option controller card, and if
necessary, replace the connections.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Replace the StapleSmart finisher.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (MFP stapler assembly media in stapler) service check
Action Yes No
Step 1
Inspect the sensor (media in stapler) for proper installation and
damage. If necessary, remove and then reinstall the sensor.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Replace the sensor (media in stapler). Go to
“Sensor (MFP stapler
assembly media in stapler) removal” on page 502.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
155