Diagnostic information 2-103
7558-xxx
6
Check the 2nd transfer roller
contact retract motor assembly
for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch 2nd Transfer Rollers
Retract Motor (contacted).
5. Touch 2nd Transfer Rollers
Retract Motor (retracted).
Does the above component
operate properly?
Go to step 8. Go to step 7.
7
Check the 2nd transfer roller
contact retract motor assembly
for proper connection.
Is the above component
properly connected?
Replace the 2nd transfer roller
contact retract motor assembly.
Go to “2nd Transfer Roller
Contact Retract Motor
assembly removal” on page.
Replace the connection.
8
Check the fuser drive motor for
proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch PRINTER MOTOR
TESTS.
4. Touch Fuser/lower redrive/
1st transfer retract motor.
Does the above component
operate properly?
Go to step 10. Go to step 9.
9
Check the fuser drive motor for
proper connection.
Is the above component
properly connected?
Replace the fuser/lower redrive/
1st BTR retract motor.
Go to “Fuser/lower redrive/1st
BTR retract motor removal” on
page 4-97.
Replace the connection.
Step Action and questions Yes No