2-8 Service Manual
7558-xxx
36 Printer service
required
Touch Continue to clear the message or contact customer support.
37 Insufficient memory
to collate job
Try one or more of the following:
• Touch Continue to print the portion of the job already stored and begin
collating the rest of the print job.
• Cancel the current print job.
37 Insufficient memory
for Flash Memory
Defragment operation
Try one or more of the following:
• Touch Continue to stop the defragment operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
37 Insufficient memory,
some Held Jobs were
deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
38 Memory full Try one or more of the following:
• Touch Cancel job to clear the message.
• Install additional printer memory.
39 Complex page,
some data may not
have printed
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
50 PPDS font error Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• The printer cannot find a requested font. From the PPDS menu, select Best Fit,
and then select On. The printer will find a similar font and reformat the affected
text.
• Cancel the current print job.
51 Defective flash
detected
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
52 Not enough free
space in flash memory
for resources
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are
deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash
detected
Try one or more of the following:
• Touch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may
be defective and require replacing.
54 Network [x] software
error
Try one or more of the following:
• Touch Continue to continue printing.
• Turn the printer off, wait for about 10 seconds, and then turn the printer back
on.
• Upgrade (flash) the network firmware in the printer.
54 Serial option [x] error Try one or more of the following:
• Check that the serial cable is properly connected and is the correct one for the
serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits)
are set correctly on the printer and host computer.
• Touch Continue to continue printing.
• Turn the printer power off and then back on to reset the printer.
User status and attendance messages
User primary message Explanation
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