Chapter14: General and Corrective Maintenance, Rev. 1.2
VDR-100G3/G3S Installation Manual 15/01/2009
14-3
REMOTE ERROR: If your system has a Remote Storage Module (RSM), check that the power
cable is connected and the power switch on the RSM is in the ON position. Check that either the
USB or Ethernet data cable (but not both) is connected. If connected with an Ethernet cable,
confirm that the Green LED is lit and the Orange LED is flashing. Remove RSM from VDR/SVDR
and connect to playback computer with the USB cable. Verify the latest data is saved to the RSM.
If all the current data is not present, arrange service to have the error investigated and repaired.
If your system has a USB memory stick, check that it is present. ‘Eject’ the USB memory stick
and remove it from the VDR/SVDR. After waiting 30 seconds, re-connect the USB memory stick
to the VDR/SVDR. Verify that the Remote Error clears. If it does not clear, arrange service to
have the error investigated and repaired.
SERIAL ERROR: Open Data Processing Unit (DPU) (the VDR/SVDR’s main cabinet) and ensure
that the 2 AMP DC breaker inside marked Video/NMEA is closed. Make sure the Ethernet cable
plugged into the VDR/SVDR’s computer port marked Video/NMEA is pressed all the way into this
port. There should be a solid green link light and a flashing yellow light associated with this port.
Locate the NMEA module and ensure its red LED power light is lit and that its Ethernet cable is
securely inserted in the modules Ethernet port. If error returns, arrange service to have the error
investigated and repaired.
MIC ERROR: Check that the indicated microphone is not damaged. If it looks good, turn OFF the
ship breaker for the VDR/SVDR power. Wait 2 hours and 15 minutes. Turn ON the VDR/SVDR
power breaker. If there is a microphone problem it will take more than 12 hours for the error
message to reappear. Continue to monitor the system to see if the error returns. If it does, get
service to find and repair the error.
DISK ERROR: If your system has a USB memory stick or an RSM, copy the current data set to
that device. If your system does not have a USB memory stick or RSM, then connect the
download/playback computer to the VDR/SVDR and download the current data set. If the copy
fails, arrange service to have the error investigated and repaired.
GPS ERROR: If your system has a USB memory stick or an RSM, copy the current data set to
that device. If your system does not have a USB memory stick or RSM, then connect the
download/playback computer to the VDR/SVDR and download the current data set. Review the
data with the playback software and verify that the GPS time and date information is present. If
not present, contact the GPS service supplier to correct the GPS problem. If it is present in
playback, arrange service to have the error investigated and repaired.
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