Cisco ASR 1004 Hardware Installation Guide

Possible SolutionPossible CauseSymptom
Check that all ground cables are
properly seated in the terminal
block on the DC power supply.
DC internal power cables are not
fully seated on the terminal block.
System does not power on.
Turn the power source switch off,
connect the power cable to another
power source, if available, and turn
the router power switch back on.
Power source is faulty.
Turn the router power switch to the
standby position (|), (for DC power,
also turn the circuit breaker to the
Off position and tape it to that
position), remove the cable and
replace it.
Faulty power cable.
If the system still fails to come up
when the power supply is
connected to a different power
source with a new power cable, the
power supply is probably faulty.
Contact a service representative.
Faulty power supply.
**If the system is operating with
only one power supply, it powers
off after five minutes.
Power supply failure.System powers off, no STATUS
LED, and no operating fans.
Cisco ASR 1000 Series Router Hardware Installation Guide
649
Troubleshooting Initial Startup Problems
Troubleshooting the Power Subsystem

Cisco ASR 1004 Specifications

General

Product Type	Router
Form Factor	Rack-mountable
Rack Height	2U
Forwarding Capacity	Up to 20 Gbps
Total Number of Ports	Varies by configuration
Number of Total Expansion Slots	4
Product Series	ASR 1000
Model	ASR 1004
Forwarding Performance	Up to 20 Gbps
Operating System	Cisco IOS XE
Power Supply	Dual
Route Processor	ASR 1000 Series Route Processor
Network Interface Modules	SFP, SFP+, Gigabit Ethernet, 10 Gigabit Ethernet
Interfaces/Ports	Varies by configuration
Expansion Slot Type	SPA
Throughput	20 Gbps
Redundancy	Power supply, Route Processor
Interfaces	Gigabit Ethernet, 10 Gigabit Ethernet, SFP, SFP+
Storage	Up to 64 GB Flash