Datalogic Magellan 9300i

70 Magellan™ 9300i / 9400i Scanners
Figure 40. Problem Isolation: Poor/No Reading
DONE
DONE
POOR/NO READING
START
Have you verified that
all scan windows are clean
and scratch-free?
YES
NO
Does the
scanner read
the bar code
satisfactorily
?
Verify programmable
parameters using the
information and programming
bar codes provided in the
Programming Section. Check
bar code symbology options
and other configurable
features.
Reset the scanner by
holding down the Scanner
Control Button for 10
seconds.
Troubleshoot
the host or call
Tech Support.
YES
NO
Does the
scanner pass
the data to
the POS
?
YES
NO
Does the
scanner read
satisfactorily
?
YES
NO
Does the
scanner read
satisfactorily
?
A good read is
signified by one
flash of the Green
LED and a single
beep
1
.
If unexpected data
is being sent from
the host to the
scanner, consider
enabling the
programmable
feature
Ignore Host
Commands to
debug the system.
Green and Yellow LEDs and beeper indications are configurable
features. Behavior may vary from that described here.
1
Go to No Transmit to
POS flowchart
Enter Scanner Diagnostic Mode by
holding the Scanner Control Button
for five to nine seconds ( until first 3,
and then 6 rapid tones are sounded ),
then release. Scan a known-good bar
code.
Before proceeding, verify that
bar code samples presented
to scanner are of good quality
and a symbology the scanner
is configured to read.
Scanner Diagnostics Mode can
be turned off by configuration.
Before proceeding, consult the
programming section of this
manual to make sure it is
enabled to be on.
Call Tech Support