Troubleshooting
13-4 DSX™ System Service Manual
Symptom Probable Cause Resolution
X, Y, Z position is
incorrect
Incorrect type of plate
indicated
Enter correct plate type
Incorrect height
parameters entered
Enter correct height parameters
The dispense bottle
is faulty
Replace the faulty dispense bottle
The drive belt is
slipping
Check the belt, motor mount and pulley
mount. Replace the belt if necessary:
X-Drive: See page 13-26 for the procedure.
Y-Drive: See page 13-32 for the procedure.
Z-Drive: See page 13-30 for the procedure.
Dirty Bearings/Guide
Rods
Clean the bearings. Replace the bearings if
necessary:
Microswitch is
defective
Replace the microswitch (modular
replacement)
X-Drive - See page 13-27 for the procedure.
Z-Drive – See page 13-31 for the procedure.
The motor is
defective
Replace the motor (Module Replacement)
Daughter Board is
defective
Replace the Daughter Board (refer to the
section entitled Replacing the Printed Circuit
Board Assembly on page 13-20).
The waste
container is
deformed.
The waste tubing is
blocked
Remove the waste tubing from the rear of the
instrument. Check the waste tubing (and
aspiration tubing) and remove any blockages
or kinks.
The waste container
is damaged or
defective
Replace the waste container
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