Troubleshooting
DSX™ System Service Manual 13-5
Symptom Probable Cause Resolution
Liquid is
dispensed
continuously
from the
dispense pins
The dispense tubing
is not inserted in the
dispense valve
Insert the dispense tubing into the dispense
valve
Faulty dispense valve Replace the valve
Liquid is not
dispensed from
the dispense
pins
Wash bottle is empty Refill the wash bottle.
The dispense pins
are clogged
Remove the wash head assembly and clean
it using the manifold head cleaning wire, then
run a purge. If problem persists, examine
composition of wash solution.
The washheads are
incorrectly defined
Check the system configuration and wash
protocol.
The dispense tubing
or dispense pump
power supply is not
connected
Verify that dispense tubing or dispense pump
power supply are connected.
The dispense tubing
is sealed shut at the
dispense valve
Remove the tubing from the dispense valve
and massage the tubing to release it.
Replace the tubing into the dispense valve at
a different location.
Purge the tubing more often.
Replace the tubing.
The dispense valve is
defective
Replace the valve.
The dispense pump
is faulty
Replace the dispense pump.
The wash head
manifold tubing is
blocked
Remove the wash head and clean it using
the manifold head cleaning wire and run a
purge. If problem persists, examine
composition of the wash solution.
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