Lexmark 7462 series - Page 151

7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place.
8 Close the stapler door.
28y.xx error messages
Note: These errors are applicable only to the StapleSmart finisher. [y] represents the bin number.
Error code Description Action
28y.25 A software error has occurred with the output
option. Ejector motor manager status is invalid.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.26 A software error has occurred with the output
option. 1ms timer did not get serviced for an entire
1ms.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.27 A software error has occurred with the output
option. Paddle motor manager status is invalid.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.28 A software error has occurred with the output
option. Main motor manager status is invalid.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.29 The media reached the sensor (stapler pass
through) but did not clear it in the specified time.
Go to
“Sensor (stapler pass through) lingering
jam service check” on page 156.
28y.30 A software error has occurred with the output
option. Page ID is complete, but not clear.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.31 The finisher transport motor encoder is not
detected upon startup.
Go to
“Motor (StapleSmart finisher transport)
service check” on page 154.
28y.32 The transport motor encoder detection is lost
during normal operation.
Go to
“Motor (StapleSmart finisher transport)
service check” on page 154.
28y.33 The transport motor rotate at the specified time. Go to
“Motor (StapleSmart finisher transport)
service check” on page 154.
28y.34 The transport motor rotate at the specified time. Go to
“Motor (StapleSmart finisher transport)
service check” on page 154.
28y.35 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified time.
Go to
“Sensor (self priming) late failure service
check” on page 158.
28y.36 The stapler assembly has jammed while stapling or
the stapler drive motor has failed.
28y.37 A software error has occurred with the output
option. Tamper motor manager status is invalid.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.38 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified time after the staple job was sent.
Go to
“Staple ready home position jam service
check” on page 158.
28y.39 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified
time during mechanical reset.
7462
Diagnostic information
151