Diagnostic information 2-11
7558-xxx
88 Replace [color]
cartridge
The specified print or toner cartridge is empty.
1. Replace the specified cartridge.
For instructions on replacing a cartridge, from the printer control panel, touch
More Information.
2. Touch Continue to clear the message and continue printing.
88.xx [color] cartridge
low
1. Order a replacement toner cartridge immediately.
2. Remove the specified cartridge.
3. Firmly shake the cartridge side-to-side and front-to-back several times to
redistribute the toner.
4. Reinsert the cartridge, and then touch Continue to clear the message and
continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then
replace the cartridge.
88.xx [color] cartridge
very low
The specified cartridge is very low.
1. For instructions on replacing a cartridge, from the printer control panel, touch
More Information.
2. Touch Continue to clear the message and continue printing.
2yy.xx Close flatbed
cover and load originals
if restarting job
Try one or more of the following:
• Touch Cancel job to cancel the job and clears the message.
• Touch Scan from automatic feeder to resume the scan job from the ADF
immediately following the last successfully scanned page.
• Touch Scan from flatbed to resume the scan job from the scanner glass
immediately following the last successfully scanned page.
• Touch Finish job without further scanning to end the scan job at the last
successfully scanned page.
Note: This does not cancel the scan job. All successfully scanned pages will be
processed further for copying, faxing and e-mailing.
280.06 Paper missing This message appears when the scanner is instructed to scan from the ADF but
there is no paper in the tray.
Try one or more of the following:
• Touch Continue to clear the message.
• Touch Cancel job to cancel the job and clears the message.
• Touch Scan from automatic feeder to resume the scan job from the ADF
immediately following the last successfully scanned page.
• Touch Scan from flatbed to resume the scan job from the scanner glass
immediately following the last successfully scanned page.
• Touch Finish job without further scanning to end the scan job at the last
successfully scanned page.
Note: This does not cancel the scan job. All successfully scanned pages will be
processed further (copy, fax, e-mail, etc.)
• Touch Restart job to clear the message and start a new scan job with the
same settings as the previous job.
840.01 Scanner
disabled by admin
Print without the scanner or contact your system support person.
840.02 Scanner
disabled. Contact
system administrator if
problem persists.
A scanner crash has occurred and disabled the scanner. Try one or more of the
following:
• Touch Continue with scanner disabled to return to the home screen, and
then contact your system support person.
• Touch Reboot and automatically enable scanner to cancel the job.
Note: This attempts to bring the scanner back online.
1565 Emulation error,
load emulation option
The printer automatically clears the message in 30 seconds, and then disables the
download emulator on the firmware card.
User status and attendance messages
User primary message Explanation
To Next Page
Loading...
