Diagnostic information 2-23
7500-432, -632, and -832
841.00
Service image
pipeline
Image pipeline ASIC failure The image pipeline for processing the data that
comes from the scanner, prior to being printed, has
failed.
Go to “841.00 Image pipeline ASIC failure” on
page 2-124.
842.00
Service
scanner
failure
Scanner communication
failure
Controller detected a communication failure.
Communication timeout.
Go to “842.00 Scanner communication failure”
on page 2-125.
842.01
Service
scanner
failure
Scanner communication
failure
Controller detected a communication failure packet
timeout.
Go to “842.01 Scanner communication failure”
on page 2-125.
842.02
Service
scanner
failure
Scanner communication
failure
Controller detected a communication failure. Invalid
message checksum.
Go to “842.02 Scanner communication failure”
on page 2-126.
842.03
Service
scanner
failure
Scanner communication
failure
Controller detected a communication failure. Invalid
message parameter(s).
Go to “842.03 Scanner communication failure”
on page 2-127.
842.04
Service
scanner
failure
Scanner communication
failure
Controller detected a communication failure. Invalid
message command.
Go to “842.04 Scanner communication failure”
on page 2-127.
842.10
Service
scanner
failure
Scanner unit assembly - ADF
communication failure
Communication failure occurred between the
scanner controller card assembly and the ADF
controller card assembly.
Go to “842.10 Scanner unit assembly - ADF
communication failure” on page 2-128.
842.11
Service
scanner
failure
Scanner communication
failure (by scanner)
Communication failure occurred between the
scanner controller card assembly and the RIP card
assembly.
Go to “842.11 Scanner communication failure
(by scanner)” on page 2-128.
842.12
Service
scanner
failure
Scanner unit assembly
communication failure
Communication failure occurred between the
scanner controller card assembly and the RIP card
assembly.
Go to “842.12 Scanner unit assembly
communication failure” on page 2-129.
843.00
Service
scanner
failure
Sensor (scanner HP) failure An failure occurred while counting the pulses of the
scanner drive motor assembly.
After the Carriage Motor turned on, the sensor
(scanner HP) did not turn on within the specified
time.
Go to “843.00 Sensor (scanner HP) failure” on
page 2-130.
Error code or
message
Error contents Description/Action