Lexmark X862de - Media Size Mismatch in Width

Diagnostic information 2-177
7500-432, -632, and -832
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Media size mismatch in width
2 Check the switch (exit 2 left door interlock) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Cover and Door.
4. Touch Door E exit2 left.
Does the display change on the operator panel every
time the actuator for the above switch operates?
Reconnect the
connector of the
printer engine card
assembly.
Go to step 3.
3 Check the switch (exit 2 left door interlock) for proper
connection.
Is the above switch connected properly?
Replace the switch
(exit 2 left door
interlock).
Go to “Exit 2 switch
(exit 2 left door
interlock) removal”
on page 4-331.
Replace the
connection.
4 Perform a print test.
Does the error still occur?
Replace the exit
interface card
assembly.
Go to “Exit
interface card
assembly removal”
on page 4-117.
Go to step 5.
Problem solved.
5 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Go to “Printer
engine card
assembly removal”
on page 4-119.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out the tray, and visually check it.
Is the media properly loaded in the tray?
Go to step 2. Load media
properly.
2 Check the media.
Pull out the tray, and visually check it.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of tray 1 or tray 2 set
correctly?
Go to step 3. Set the guides
properly.
3 Check the switch (media size) for proper installation.
Pull out the media tray, and visually check it.
Is the switch (media size) for media tray 1 and media tray 2
installed correctly?
Go to step 4. Install the switch
(media size) for
each media tray
correctly.
Step Check Yes No