Diagnostic information 2-187
7500-432, -632, and -832
Scanner missing failure
3 Check the sensor (standard bin full exit 2) connection.
Is the sensor (standard bin full exit 2) properly connected?
Replace the
sensor (standard
bin full exit 2).
Go to “Exit 2
sensor (standard
bin full exit 2)
removal” on
page 4-337.
Replace the
connection.
Go to step 4.
4 Check the exit interface card assembly connection P432,
P433, and P434.
Is the exit interface card assembly properly connected
P432, P433, and P434?
Replace the exit
interface card
assembly.
Go to “Exit
interface card
assembly
removal” on
page 4-117.
Replace the
connection.
5 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the scanner interface cable assembly connection
between the RIP card assembly and the scanner unit
assembly.
Is the scanner interface cable assembly connected properly?
Go to step 2. Replace the
connection.
2 Check all connections of the scanner controller card assembly.
Are the connections of the scanner controller card assembly
connected properly?
Go to step 3. Connect each
connector of the
scanner
controller card
assembly
properly.
3 Perform a POR.
Does the error remain when the power is turned off/on?
Replace the
scanner
controller card
assembly.
Go to “Scanner
controller card
assembly
removal” on
page 4-151.
Go to step 4.
Problem solved.
4 Perform a POR.
Does the error remain when the power is turned off/on again?
Replace the RIP
card assembly.
Go to “RIP card
assembly
removal” on
page 4-130.
Problem solved.
Step Check Yes No