Lexmark X862de - Toner Cartridge RFID Data Write Failure; Toner Cartridge RFID Communication Failure; RIP Card Assembly Communication Failure

Diagnostic information 2-163
7500-432, -632, and -832
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932.00 Toner cartridge RFID data write failure
933.00 Toner cartridge RFID communication failure
939.00 RIP card assembly communication failure
Step Check Yes No
1 Check the toner cartridge installation.
Is the toner cartridge properly installed?
Go to step 2. Install the toner
cartridge properly.
2 Check the sensor (RFID toner cartridge) installation.
Is the sensor (RFID toner cartridge) properly installed?
Go to step 3. Install the sensor
(RFID toner
cartridge)
correctly.
3 Check the sensor (RFID toner cartridge connection.
Is the sensor (RFID toner cartridge) properly connected?
Replace the
sensor (RFID
toner cartridge).
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the toner cartridge installation.
Is the toner cartridge properly installed?
Go to step 2. Install the toner
cartridge properly.
2 Check the sensor (RFID toner cartridge) installation.
Is the sensor (RFID toner cartridge) properly installed?
Go to step 3. Install the sensor
(RFID toner
cartridge)
correctly.
3 Check the sensor (RFID toner cartridge connection.
Is the sensor (RFID toner cartridge) properly connected?
Replace the
sensor (RFID
toner cartridge).
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Perform a POR.
Does the error occur when the power is turned off/on?
Go to step 2. Perform several
print tests.
If the problem
remains, go to
step 2.