Diagnostic information 2-161
7500-432, -632, and -832
927.00 PC cartridge RFID data write failure
928.00 PC cartridge RFID communication failure
3 Check the fuser unit assembly for proper installation.
Open the printer left door assembly, and check it.
Is the fuser unit assembly installed properly?
Go to step 4. Install the fuser
unit assembly
properly.
4 Check the fuser unit assembly connection.
Is the fuser unit assembly properly connected?
Go to step 5. Replace the
connection.
5 Check the connection between the LVPS card assembly
P525 and the printer engine card assembly P401.
Are the cards connected properly?
Replace the fuser
unit assembly.
Replace the
connection.
6 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the PC cartridge installation.
Is the PC cartridge properly installed?
Go to step 2. Install the PC
cartridge properly.
2 Check the sensor (RFID PC cartridge) installation.
Is the sensor (RFID PC cartridge) properly installed?
Go to step 3. Install the sensor
(RFID PC
cartridge)
correctly.
3 Check the sensor (RFID PC cartridge) connection.
Is the sensor (RFID PC cartridge) properly connected?
Replace the
sensor (RFID PC
cartridge).
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the PC cartridge installation.
Is the PC cartridge properly installed?
Go to step 2. Install the PC
cartridge properly.
Step Check Yes No
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