Lexmark X862de - Toner Cartridge Near Empty; Toner Cartridge Failure

2-190 MFP Service Manual
7500-432, -632, and -832
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Toner cartridge near empty
Toner cartridge failure
Step Check Yes No
1 Does the toner cartridge contain toner? Go to step 2. Replace the toner
cartridge.
2 Check the toner cartridge for proper installation.
Remove the toner cartridge and reinstall it.
Does it install properly?
Problem solved Go to step 3.
3 Check the gear rotation in the toner cartridge guide
assembly.
Remove the toner cartridge guide assembly.
Does the gear, located at the lower part of the toner
cartridge guide assembly, rotate smoothly?
Go to step 4. Replace the toner
guide assembly.
4 Check the toner cartridge guide assembly for pipe clogging.
Is the pipe, located at the lower part of the toner cartridge
guide assembly, clogged?
Go to step 5. Clean the pipe.
5 Check the toner add motor assembly for operation.
Warning: Only perform this test in segments of three
seconds or less or toner spill will occur.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Toner add motor.
Does the motor rotate normally?
Go to step 7. Go to step 6.
6 Check the toner add motor assembly connection.
Is the toner add motor assembly properly connected?
Replace the toner
add motor
assembly.
Go to “Toner add
motor assembly
removal” on
page 4-97.
Replace the
connection.
7 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the toner cartridge installation.
Is the correct toner cartridge properly installed?
Go to step 2. Install the correct
toner cartridge
properly.
2 Check the sensor (RFID toner cartridge) for proper
installation.
Is the sensor (RFID toner cartridge) installed correctly?
Go to step 3. Install the sensor
(RFID toner
cartridge)
correctly.