Lexmark X862de - Sensor (Registration) on Jam (Tray 2 Feed)

2-60 MFP Service Manual
7500-432, -632, and -832
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242.02 Sensor (registration) on jam (tray 2 feed)
11 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray, crumpled or damaged?
Replace the media
with new; ensure it
is dry.
Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for tray 2?
Go to step 3. Replace the
media, or change
the media size
setup.
3 Check the roll for tray 2.
Remove tray 2, and check it.
Are the feed roll, separation roll, and pick roll free of excess
wear and contamination?
Go to step 4. Clean or replace
the feed roll,
separation roll,
and pick roll.
Go to “Feed roll
removal” on
page 4-45,
“Separation roll
removal” on
page 4-49, and
“Pick roll
removal” on
page 4-51.
4 Check the media position.
Open the printer left door assembly, and visually check it.
Does the media touch the sensor (registration)?
Remove the
media.
Go to step 5.
5 Check the media position.
Open the printer left lower door assembly, and check it.
Does the media touch the sensor (tray 2 feed-out)?
Remove the
media.
Go to step 6.
6 Check the sensor (registration) for proper operation.
Open the printer left door assembly, and check it.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Registration.
Open the printer left door assembly, and check it.
Does the display on the operator panel change every time
the sensor actuator is operated?
Go to step 8. Go to step 7.
Step Check Yes No