Diagnostic information 2-59
7500-432, -632, and -832
5 Check the sensor (tray 2 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Media out.
Open the printer left lower door assembly and check it.
Does the display on the operator panel change every time a
white piece of paper is placed over the sensing area?
Go to step 7. Go to step 6.
6 Check the sensor (tray 2 feed-out) connection.
Is the sensor (tray 2 feed-out) properly connected?
Replace the
sensor (tray 2
feed-out).
Go to “Sensor
(tray 2 feed-out)
removal” on
page 4-83.
Replace the
connection.
7 Check the sensor (pre-feed), in tray 2, for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Pre-feed.
Remove the media tray assembly and check it.
Does the display on the operator panel change every time a
white piece of paper is placed over the sensing area?
Ensure the media
feed unit front
guide is installed
properly.
Go to step 9.
Replace the
sensor (pre-feed).
8 Check the sensor (pre-feed) connection.
Is the sensor (pre-feed) properly connected?
Replace the
sensor (pre-feed).
Replace the
connection.
9 Check the MPF/transport drive motor.
Perform the MPF/transport drive motor test.
Open the ADF left cover assembly.
Remove the rear motor cover. Go to “Rear motor cover
removal” on page 4-11.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Tests.
4. Touch MPF/Transport mtr.
Does the MPF/transport motor operate properly?
Go to step 11. Go to step 10.
10 Check the MPF/transport drive motor for connection.
Is the above motor connected properly?
Replace the MPF/
transport drive
motor.
Go to “MPF/
transport drive
motor assembly
removal” on
page 4-82.
Replace the
connection.
Step Check Yes No
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