Diagnostic information 2-141
7500-432, -632, and -832
846.01 Scanner communication failure
846.10 Sensor (ADF width APS X) failure
3 Perform a POR.
Does the error remain when the power is turned off/on?
Replace the
scanner
controller card
assembly.
Go to “Scanner
controller card
assembly
removal” on
page 4-151.
Go to step 4.
Problem solved.
Step Check Yes No
1 Check the scanner interface cable assembly connection
between the RIP card assembly and the scanner unit
assembly.
Is the scanner interface cable assembly connected properly?
Go to step 2. Replace the
connection.
2 Check all connections of the scanner controller card assembly.
Are the connections of the scanner controller card assembly
connected properly?
Go to step 3. Connect each
connector of the
scanner
controller card
assembly
properly.
3 Perform a POR.
Does the error remain when the power is turned off/on?
Replace the
scanner
controller card
assembly.
Go to “Scanner
controller card
assembly
removal” on
page 4-151.
Go to step 4.
Problem solved.
Step Check Yes No
1 Check the sensor (ADF width APS 1) for operation.
Perform the sensor (ADF width APS 1) test.
Open the ADF left cover assembly.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch ADF width APS 1.
Operate the actuator of the sensor (ADF width APS 1).
Does the display on the operator panel change every time the
sensing area of the above sensor is blocked?
Go to step 2. Go to step 3.
Step Check Yes No