Lexmark X862de - No Media in the Select Media Tray

Diagnostic information 2-179
7500-432, -632, and -832
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No media in the select media tray
6 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-281.
Go to step 7.
Problem solved.
7 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Go to “Printer
engine card
assembly removal”
on page 4-119.
Problem solved.
Step Check Yes No
1 Check the media.
Is the media loaded in the selected tray?
Go to step 2. Load media
properly.
2 Check the sensor (media out) for operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 1.
5. Touch Media out.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Media out.
Remove the media tray assembly.
Does the display on the operator panel change every time
the sensing area is blocked by the media out actuator?
Go to step 4. Go to step 3.
3 Check the sensor (media out) connection for tray 1 or
tray 2.
Is the sensor (media out) properly connected for tray 1 or
tray 2?
Replace the
sensor (media
out).
Go to “Sensor
(media out)
removal” on
page 4-40.
Replace the
connection.
Step Check Yes No