Diagnostic information 2-191
7500-432, -632, and -832
Toner cartridge RFID failure
Toner cartridge set failure
3 Check the sensor (RFID toner cartridge) connection.
Is the sensor (RFID toner cartridge) properly connected?
Replace the
sensor (RFID
toner cartridge).
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the toner cartridge installation.
Is the toner cartridge properly installed?
Go to step 2. Install the toner
cartridge properly.
2 Check the sensor (RFID toner cartridge) installation.
Is the sensor (RFID toner cartridge) properly installed?
Go to step 3. Install the sensor
(RFID toner
cartridge)
correctly.
3 Check the sensor (RFID toner cartridge) connection.
Is the sensor (RFID toner cartridge) properly connected?
Replace the
sensor (RFID
toner cartridge).
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the toner cartridge for correct installation.
Open the printer front door assembly. Is the toner cartridge
installed properly?
Go to step 2. Reinstall the toner
cartridge properly.
Go to “Toner
cartridge guide
assembly
removal” on
page 4-95.
2 Check the toner cartridge. Is the toner cartridge damaged? Replace the toner
cartridge.
Go to “Toner
cartridge guide
assembly
removal” on
page 4-95.
Go to step 3.
Step Check Yes No