Diagnostic information 2-147
7500-432, -632, and -832
903.00 RAM read/write check failure
25
Replace the faulty ISP option. Restart the device.
Does the 900.xx error reoccur?
Go to step 31. Go to step 26.
26
Are there any more ISP options to install? Go to step 27 Problem
resolved.
27
Install the next ISP option. Restart the device.
Does the 900.xx error reoccur?
Go to step 29. Go to step 28.
28
Run a job to test the option.
Does the 900.xx error reoccur?
Go to step 29. Go to step 26.
29
Upgrade the firmware. Contact your next level of
support for the correct firmware level to use.
Restart the printer to operating mode.
Does the 900.xx error reoccur?
Go to step 30. Go to step 26.
30
Replace the faulty ISP option. Restart the device.
Does the 900.xx error reoccur?
Go to step 31. Go to step 26.
31
Contact your next level of support. You will need the following information for them:
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file if error appears to be isolated to a single file
• File/Application used if error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error
Step Check Yes No
1 Perform a POR.
Does the error occur when the power is turned off/on?
Go to step 2. Perform several
print tests.
If the problem
remains, go to
step 2.
2 Turn the printer off for 60 seconds.
Does the error occur when the power is turned off/on again?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Go to step 3.
Problem solved.
3 Perform a print test.
Does the error still occur?
Replace the RIP
card assembly.
Go to “RIP card
assembly
removal” on
page 4-130.
Problem solved.
Step Action and questions Yes No
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