Diagnostic information 2-219
7500-432, -632, and -832
After image
The ghost appears on the media which, may be the image from the previous page or part of the page
currently printing.
Step Check Yes No
1 Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
Go to step 2. Problem solved.
2 Check the toner cartridge.
Install a new toner cartridge.
Re-print the defective image.
Is the image density normal?
Problem solved. Go to step 3.
3 Check the heat roll and the pressure roll.
Remove the fuser unit assembly.
Is there contamination or cracking on the heat roll and/or
pressure roll?
Replace the
fuser unit
assembly.
Go to step 4.
4 Check the printer engine card assembly.
Replace the printer engine card assembly.
Perform a print test.
Does the error continue?
Replace the RIP
card assembly.
Go to “RIP card
assembly
removal” on
page 4-130.
Problem solved.
Leading edge
Trailing edge
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