Diagnostic information 2-181
7500-432, -632, and -832
Paper is installed (short edge) in the media paper tray
PC cartridge end of life
6 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Go to “Printer
engine card
assembly removal”
on page 4-119.
Problem solved.
Step Check Yes No
1 Is the media installed (short edge) orientation in the media
tray assembly as opposed to long edge?
Turn media 90
degrees or enable
short edge feeding
which is found in
the config menu
(press select and
right arrow at
power on) and
then find the menu
item short edge
printing.
Go to step 2.
2 Perform a print test.
Does the error still occur?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the PC cartridge for proper installation.
Is the PC cartridge installed properly?
Go to step 2. Install the PC
cartridge properly.
2 Is the sensor (RFID PC cartridge) installed properly? Go to step 4. Go to step 3.
3 Check the sensor (RFID PC cartridge) connection.
Is the sensor (RFID PC cartridge) connected properly?
Replace the
sensor (RFID PC
cartridge)
Go to “Sensor
(RFID PC
cartridge) and
sensor (RFID
toner cartridge)
removal” on
page 4-94.
Connect P/J126
and P/J419
properly.
Step Check Yes No
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