2-38 MFP Service Manual
7500-432, -632, and -832
201.00 Sensor (fuser exit) on jam
Step Check Yes No
1 Check the media position.
Does the media touch the sensor (fuser exit)?
Open the printer left door assembly, and visually check it.
Remove the
media.
Go to step 2.
2 Check the fuser exit actuator.
Does the fuser exit actuator appear to be binding or sticking
in its normal resting position and not allowing media to
pass?
Replace the fuser
exit actuator.
Go to “Sensor
(fuser exit)
removal” on
page 4-103.
Go to step 3.
3 Check the roll.
Open the printer left door assembly, and check it.
Is the transfer roll assembly free of excess wear and
contamination?
Go to step 4. Clean or replace
the transfer roll
assembly.
Go to“Transfer
roll assembly
removal” on
page 4-73.
4 Inspect the pinch roll on the transfer roll guide assembly.
Is the transfer roll guide assembly free of damage?
Go to step 5 Replace the
transfer roll guide
assembly
Go to “Transfer
roll guide
assembly
removal” on
page 4-77.
5 Check the sensor (fuser exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Fuser exit.
Open the printer left door assembly, and check it.
The area around the actuator is very hot. Allow the
fuser area to cool before proceeding.
Does the display on the operator panel change every time
the sensor actuator is operated?
Go to step 7. Go to step 6.
6 Check the sensor (fuser exit) connection.
Is the sensor (fuser exit) properly connected?
Replace the
sensor (fuser exit).
Go to “Sensor
(fuser exit)
removal” on
page 4-103.
Replace the
connection.
7 Check the registration clutch for proper operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Registrat clutch.
Does the registration clutch make an audible clicking sound
when activated?
Go to step 8. Go to step 9
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