Diagnostic information 2-81
7500-432, -632, and -832
250.00 Sensor (registration) on jam (MPF pick)
3 Check the sensor (tray 4 feed-out) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(tray 4 feed-out).
Go to “2000-sheet
dual input (TTM)—
sensor (tray 4 feed-
out) removal” on
page 4-248.
Replace the
connection.
4 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-281.
Go to step 5.
Problem solved.
5 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Go to “Printer
engine card
assembly removal”
on page 4-119.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the MPF tray, crumpled or damaged?
Replace the media
with new; ensure it
is dry.
Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for MPF tray?
Go to step 3. Replace the
media, or change
the media size
setup.
3 Check the media position.
Open the printer left door assembly, and visually check it.
Does the media touch the sensor (registration)?
Remove the
media.
Go to step 4.
4 Check the MPF media side guides for proper operation.
Do the MPF media side guides operate smoothly?
Go to step 5. Adjust the MPF
media side guides
correctly.
5 Check the MPF for proper installation.
Remove the MPF feed unit assembly, and reinstall it.
Perform a print test.
Does an error occur during print test?
Go to step 6. Problem solved.
Step Check Yes No