2-152 MFP Service Manual
7500-432, -632, and -832
912.00 PC cartridge unit motor failure
5 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the PC cartridge for proper installation.
Is the PC cartridge installed properly?
Go to step 2. Install the PC
cartridge properly.
2 Check the dual drive motor assembly for operation.
Open the rear motor cover and check it.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Drum unit motor.
Does the motor rotate normally.
Go to step 4 Go to step 3.
3 Check the dual drive motor assembly for proper installation.
Open the rear motor cover and check it.
Is the dual drive motor assembly installed properly?
Go to step 4. Install the dual
drive motor
assembly
properly.
4 Check the rotation of the rotor in the dual drive motor
assembly.
Open the rear motor cover and check it.
Can the rotor be rotated by hand without excessive load?
Go to step 5. Install the dual
drive motor
assembly
properly.
5 Check the dual drive motor assembly connection.
Is the dual drive motor assembly properly connected?
Replace the dual
drive motor
assembly.
Go to “Dual drive
motor assembly
removal” on
page 4-114.
Replace the
connection.
6 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
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