Lexmark X862de - Sensor (Pre-Feed) on Jam (Tray 2 Feed)

2-56 MFP Service Manual
7500-432, -632, and -832
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242.00 Sensor (pre-feed) on jam (tray 2 feed)
5 Check the sensor (registration) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Registration.
Open the printer left door assembly.
Does the display on the operator panel change every time
the sensor actuator operates?
Go to step 7. Go to step 6.
6 Check the sensor (registration) connection.
Is the sensor (registration) properly connected?
Replace the
sensor
(registration).
Go to “Sensor
(registration)
removal” on
page 4-81.
Replace the
connection.
7 Check the sensor (pre-feed) for proper operation in tray 1.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 1.
5. Touch Pre-feed.
Remove the media tray assembly, and check it.
Does the display on the operator panel change every time a
white piece of paper is placed over the sensing area?
Ensure the media
feed unit front
guide is installed
properly.
Go to step 9.
Replace the
sensor (pre-feed).
Go to “Sensor
(pre-feed)
removal” on
page 4-41.
8 Check the sensor (pre-feed) connection.
Is the sensor (pre-feed) properly connected?
Replace the
sensor (pre-feed).
Go to “Sensor
(pre-feed)
removal” on
page 4-41.
Replace the
connection.
9 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media
with new media;
ensure it is dry.
Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for tray 2?
Go to step 3. Replace the
media, or change
the media size
setup.
Step Check Yes No