Diagnostic information 2-41
7500-432, -632, and -832
202.02 Sensor (fuser exit) static jam
203.00 Sensor (exit 2) on jam
Step Check Yes No
1 Check the media position.
Open the printer left door assembly, and visually check it.
Does the media touch the sensor (fuser exit)?
Open the printer left door assembly, and check it.
Remove the
media.
Go to step 2.
2 Check the sensor (fuser exit) for operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Fuser exit.
Open the printer left door assembly, and check it.
The area around the actuator is very hot. Allow the
fuser area to cool before proceeding.
Does the display on the operator panel change every time
the sensor actuator is operated?
Go to step 4. Go to step 3.
3 Is the sensor (fuser exit) properly connected? Replace the
sensor (fuser exit).
Go to “Sensor
(fuser exit)
removal” on
page 4-103.
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the media position.
Open the printer left door assembly, and visually check
it.
Does the media touch the sensor (fuser exit)?
Remove the media. Go to step 2.
2 Check the media position.
Open the exit 2 left door assembly, and visually check it.
Does the media touch the sensor (exit 2)?
Remove the media. Go to step 3.
3 Check the roll.
Open printer left door assembly.
Is the exit 1 media exit roll assembly free of excess wear
and contamination?
Go to step 4. Clean or replace the
exit 1 media shift
assembly.
Go to “Exit 1 media
shift assembly
removal” on
page 4-105