Lexmark X862de - Tray 2 Media Size Failure; Tray 1 Media Size Mismatch in Length

Diagnostic information 2-193
7500-432, -632, and -832
Go Back
Previous
Next
Tray 2 media size failure
Tray 1 media size mismatch in length
Step Check Yes No
1 Check the media.
Is the media loaded, in media tray 2, properly?
Pull out the media tray 2, and visually check it.
Go to step 2. Load media
properly.
2 Check the media.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of media tray 2 set
correctly?
Pull out the media tray 2, and visually check it.
Go to step 3. Set the guides
properly.
3 Check the tray 2 switch (media size) 2 for proper
installation.
Pull out the media tray 2, and visually check it.
Is the above switch installed properly?
Go to step 4. Install the tray 2
switch (media
size) correctly.
4 Check the tray 2 switch (media size) connection.
Is the tray 2 switch (media size) properly connected?
Replace the switch
(media size).
Go to “Switch
(media size)
removal” on
page 4-19.
Replace the
connection.
5 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out the media tray 1, and visually check it.
Is the media properly loaded in media tray 1?
Go to step 2. Load media
properly.
2 Check the media.
Pull out the media tray 1, and visually check it.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of media tray 1 set
correctly?
Go to step 3. Set the guides
properly.
3 Check the switch (media size) in media tray 1 for proper
installation.
Pull out the media tray 1, and visually check it
Is the switch (media size) in media tray 1 installed correctly?
Go to step 4. Install the switch
(media size) for
media tray 1
correctly.
4 Check the switch (media size) in tray 1 connection.
Is the switch (media size) in tray 1 properly connected?
Replace the switch
(media size).
Replace the
connection.