Diagnostic information 2-43
7500-432, -632, and -832
203.01 Sensor (exit 2) off jam
11 Check the media diverter solenoid for proper operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Diverter solenoid.
Open the printer left door assembly.
Does the above component operate normally?
Go to step 13. Go to step 12.
12 Check the media diverter solenoid for proper
connection.
Is the above component connect properly?
Replace the media
diverter solenoid.
Go to “Exit 2 media
diverter solenoid
removal” on
page 4-334.
Replace the
connection.
13 Perform a print test.
Does the error still occur?
Replace the exit
interface card
assembly.
Go to “Exit
interface card
assembly removal”
on page 4-117.
Go to step 14.
Problem solved.
14 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Go to “Printer
engine card
assembly removal”
on page 4-119.
Problem solved.
Step Check Yes No
1 Check the media position.
Open the exit 2 left door assembly, and visually check it.
Does the media touch the sensor (exit 2)?
Remove the media. Go to step 2.
2 Check the roll.
Open the exit 2 left door assembly.
Is the exit 2 media transport roll assembly free of excess
wear and contamination?
Go to step 3. Clean or replace the
exit 2 unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-322.
3 Check the drive power transmission.
Do the exit 2 media transport roll assembly and the
other gears rotate smoothly?
Go to step 4. Replace damaged
parts.
Go to “Exit 2 unit
assembly removal”
on page 4-322.
4 Check the roll.
Open exit 2 left door assembly.
Is the exit 2 media exit roll assembly free of excess wear
and contamination?
Go to step 5. Clean or replace the
exit 2 unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-322.
Step Check Yes No
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