Diagnostic information 2-213
7500-432, -632, and -832
Vertical stripes
Step Check Yes No
1 Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
Go to step 2. Problem solved.
2 Are the media transfer route and the media path free of
contamination or debris?
Go to step 3. Remove debris
or
contamination.
3 Check the toner cartridge.
Install a new toner cartridge.
Re-print the defective image.
Is the image density normal?
Problem solved. Go to step 4.
4 Check the transfer roll assembly.
Remove the transfer roll assembly.
Is the transfer roll assembly rotating, free of
contamination and wear?
Go to step 5. Replace the
transfer roll
assembly.
5 Check the PC cartridge installation condition.
Remove the PC cartridge.
Check the PC cartridge connections.
Are the PC cartridge connections free of excess wear
and contamination?
Go to step 6. Correct and
clean
contaminated
pins, or replace
the PC cartridge
or connector.
6 Check the PC cartridge ground.
Remove the PC cartridge.
Check the drum grounding plate located behind rear
motor cover. This plate can be found behind the
flywheel.
Is the drum grounding plate free of excess wear and
contamination?
Go to step 7. Correct and
clean the drum
grounding plate,
or replace the
PC cartridge.
Leading edge
Trailing edge
To Next Page
Loading...
