Diagnostic information 2-57
7500-432, -632, and -832
3 Check the rolls for tray 2.
Remove tray 2 and check it.
Are the feed roll, separation roll, and pick roll free of excess
wear and contamination?
Go to step 4. Clean or replace
the feed roll,
separation roll,
and pick roll.
Go to “Feed roll
removal” on
page 4-45,
“Separation roll
removal” on
page 4-49, and
“Pick roll
removal” on
page 4-51.
4 Check the media position.
Open the printer left lower door assembly, and visually
check it.
Does the media touch the sensor (pre-feed) in the tray 2
media feed unit?
Remove the
media.
Go to step 5.
5 Check the sensor (pre-feed) in tray 2 for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Pre-feed.
Remove the media tray assembly, and check it.
Does the display on the operator panel change every time a
white piece of paper is placed over the sensing area?
Ensure the media
feed unit front
guide is installed
properly.
Go to step 7.
Go to step 6.
6 Check the sensor (pre-feed) connection.
Is the sensor (pre-feed) properly connected?
Replace the
sensor (pre-feed).
Go to “Sensor
(pre-feed)
removal” on
page 4-41.
Replace the
connection.
Go to “Sensor
(pre-feed)
removal” on
page 4-41.
7 Check the media feed lift motor in tray 2 for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Tray 2 feed mtr.
Pull out the tray 2, and check it.
Does the media feed lift motor rotate normally.
Go to step 10. Go to step 8.
8 Check the media feed lift motor connection.
Is the media feed lift motor properly connected?
Go to step 9. Replace the
connection.
Go to “Sensor
(pre-feed)
removal” on
page 4-41
Step Check Yes No
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