Lexmark X862de - Page 289

Diagnostic information 2-189
7500-432, -632, and -832
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3 Check the toner cartridge guide assembly.
Remove the toner cartridge guide assembly.
Does the gear, located on the lower part of the toner
cartridge guide assembly, rotate smoothly?
Go to step 4. Replace toner
cartridge guide
assembly.
4 Check the pipe, located on the lower part of the toner
cartridge for debris.
Is the pipe, located on the lower part of the toner cartridge
guide assembly, clogged?
Go to step 5. Clean the pipe.
5 Check the sensor (RFID toner cartridge) for proper
installation.
Go to step 6. Install the sensor
(RFID toner
cartridge)
correctly.
6 Check the sensor (RFID toner cartridge) for proper
connection.
Replace the
sensor (RFID
toner cartridge).
Go to “Toner
cartridge guide
assembly
removal” on
page 4-95
Replace the
connection.
7 Check the toner add motor assembly for operation.
Warning: Only perform this test in segments of three
seconds or less, or toner spill will occur.
Remove the top cover assembly. Go to “Top cover
assembly removal” on page 4-5.
Override the switch (printer front door interlock)
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Toner add motor.
Observe the toner add motor for rotation.
Note: When performing this test, the drum unit motor will
also operate.
Does the motor rotate normally?
Go to step 9. Go to step 8.
8 Check the toner add motor assembly connection.
Is the toner add motor assembly properly connected?
Replace the toner
add motor.
“Toner cartridge
guide assembly
removal” on
page 4-95.
Replace the
connection.
9 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No