Diagnostic information 2-27
7500-432, -632, and -832
911.00
Service motor
error
Transport motor failure The transport motor does not rotate at the specified
speed.
Go to “911.00 Transport motor failure” on
page 2-151.
912.00
Service motor
error
PC cartridge unit motor
failure
The PC cartridge motor does not rotate at the
specified speed.
Go to “912.00 PC cartridge unit motor failure” on
page 2-152.
913.00
Service motor
error
Printhead assembly failure Rotation speed of the printhead motor is less than
the specified value even when the specified time is
passed after the motor starts rotating.
Light intensity of the LD1 is less than the specified
value.
Go to “913.00 Printhead assembly failure” on
page 2-153.
914.00
Service motor
error
Toner add motor assembly
failure
The toner concentration in the PC cartridge does
not increase when the toner add motor is turned on
for more than the specified time.
Go to “914.00 Toner add motor assembly failure”
on page 2-153.
915.00
Service fan
error
Fuser cooling fan failure The fuser cooling fan has failed.
Go to “915.00 Fuser cooling fan failure” on
page 2-154.
916.00
Service fan
error
PC cartridge cooling fan
failure
The PC cartridge cooling fan has failed.
Go to “916.00 PC cartridge cooling fan failure”
on page 2-154.
917.00
Service fan
error
LVPS cooling fan failure The LVPS cooling fan has failed.
Go to “917.00 LVPS cooling fan failure” on
page 2-155.
918.00
Service std.
bin 1 error
Sensor (exit 1 media shift
HP) failure
The sensor (exit 1 media shift HP) is not turned on
within the specified period after the exit 1 media
shift motor is turned on.
Go to “918.00 Sensor (exit 1 media shift HP)
failure” on page 2-156.
919.00
Service std.
bin 2 error
Sensor (exit 2 media shift HP)
failure
The sensor (exit 2 media shift HP) is not turned on
within the specified time after the exit 2 shift motor is
turned on.
Go to “919.00 Sensor (exit 2 media shift HP)
failure” on page 2-157.
919.01
Service std.
bin 2
Exit 2 unit assembly
connection failure
Exit 2 unit assembly is missing or damaged.
Go to
“919.01 Exit 2 unit assembly connection
failure” on page 2-158.
Error code or
message
Error contents Description/Action
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