Diagnostic information 2-29
7500-432, -632, and -832
929.00
Service PC
cartridge
Sensor (ATC) failure The sensor (ATC) failed.
Go to “929.00 Sensor (ATC) failure” on
page 2-162.
930.00
Service
printhead
error
Laser power failure Light intensity of the LD2 is less than the specified
value.
Go to “930.00 Laser power failure” on
page 2-162.
932.00
Toner
cartridge
Toner cartridge RFID data
write failure
A data write error occurred on the toner cartridge
RFID tag in the toner cartridge.
Go to “932.00 Toner cartridge RFID data write
failure” on page 2-163.
933.00
Toner
cartridge
Toner cartridge RFID
communication failure
A communication error occurred between the toner
RFID tag in the toner cartridge and the RFID ASIC
on the printer engine card assembly.
Go to “933.00 Toner cartridge RFID
communication failure” on page 2-163.
939.00
Service RIP
engine
Comm.
RIP card assembly
communication failure
A communication error occurred between the printer
engine card and the RIP card assembly.
Go to “939.00 RIP card assembly communication
failure” on page 2-163.
941.00
Service tray 1
failure
Media tray 1 lift up / no tray
failure
The media tray 1 sensor (media level) is not turned
on within the specified time after the tray 1 media
feed lift motor is turned on.
The media tray 1 switch (media size) detected no
media tray.
Go to “941.00 Media tray 1 lift up / no media tray
failure” on page 2-164.
942.00
Service tray 2
failure
Media tray 2 lift up / no tray
failure
The media tray 2 sensor (media level) is not turned
on within the specified time after the media tray 2
media feed lift motor is turned on.
The media tray 2 switch (media size) detected no
media tray.
Go to “942.00 Media tray 2 lift up / no media tray
failure” on page 2-165.
943.00
Service tray 3
failure
Media tray 3 lift up / no tray
failure
The tray 3 sensor (media level) is not turned on
within the specified time after the tray 3 media feed
lift motor is turned on.
The tray 3 switch (media size) detected no tray.
TTM equipped machines, go to “943.00 Tray 3 lift
up / no tray failure” on page 2-167.
2TM equipped machines, refer to the Options
Service Manual.
944.00
Service tray 4
failure
Media tray 4 lift up / no tray
failure
The tray 4 sensor (media level) is not turned on
within the specified time after the tray 4 media feed
lift motor is turned on.
The tray 4 switch (media size) detected no tray.
TTM equipped machines, go to “944.00 Tray 4 lift
up / no tray failure” on page 2-168.
2TM equipped machines, refer to the Options
Service Manual.
Error code or
message
Error contents Description/Action