Diagnostic information 2-63
7500-432, -632, and -832
4 Check the media position.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the media touch the sensor (pre-feed) of the tray 3
media feed unit assembly?
Remove the media. Go to step 5.
5 Check the tray 3 sensor (pre-feed) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor Test.
4. Touch Tray 3.
5. Touch Feed-out.
Remove the media tray assembly.
Does the display on the operator panel change every
time a white piece of paper is placed over the sensing
area of the above sensor?
Go to step 7. Go to step 6.
6 Check the tray 3 sensor (pre-feed) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(pre-feed).
Go to “2000-sheet
dual input (TTM)—
sensor (pre-feed)
removal” on
page 4-263.
Replace the
connection.
7 Check the connection between the 2TM/TTM controller
card assembly and the printer engine card assembly.
Are the above cards connected properly?
Go to step 8. Replace the
connection.
8 Check the tray 3 media feed lift motor for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Tray 3 feed mtr.
Does the above motor rotate normally?
Go to step 11. Go to step 9.
9 Check the tray 3 media feed lift motor for proper
connection.
Is the above motor connected properly?
Go to step 10. Replace the
connection.
10 Check the tray 3 media feed lift motor for proper
operation.
Replace the media feed lift motor for tray 3 with that
from tray 4.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Tray 3 feed mtr.
Does the above motor rotate normally?
Reinstall the media
feed lift motor for
tray 4 as it
previously was, and
replace the media
feed lift motor for
tray 3 with a new
one.
Go to “2000-sheet
dual input (TTM)—
media feed lift
motor removal” on
page 4-255.
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-281.
Step Check Yes No
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