2-166 MFP Service Manual
7500-432, -632, and -832
4 Check the tray 2 media feed lift motor for proper operation.
Warning: Only perform this test with the paper tray
assembly removed from the machine, or abnormal grinding
noises will occur.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Tests.
4. Touch Tray 2 lift mtr.
Does the tray 2 media feed lift motor operate properly?
Go to step 8. Go to step 5.
5 Is the tray 2 media feed lift motor properly connected? Replace the media
feed lift motor.
Go to “Media feed
lift motor
removal” on
page 4-33.
Go to step 6.
Replace the
connection.
6 Check the tray 2 sensor (media level) for operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Media level.
Remove the media tray assembly.
Move the pick roll, with your finger, up and down.
Note: Avoid touching the rubber roll surface.
Does the display on the operator panel change every time
the sensing area is blocked?
Go to step 8. Go to step 7.
7 Check the tray 2 sensor (media level) connection.
Is the tray 2 sensor (media level) properly connected?
Replace the
sensor (media
level).
Go to “Sensor
(media level)
removal” on
page 4-39.
Replace the
connection.
8 Check the tray 2 switch (media size) for proper connection.
Is the switch connected properly?
Replace the switch
(media size).
Go to “Switch
(media size)
removal” on
page 4-19.
Replace the
connection.
8 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-119.
Problem solved.
Step Check Yes No
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