Ricoh C231 - Page 292

SERVICE CALL CODES
C231/C237/C238 4-2 SM
No. Description/Definition Points to Check
E-12
Pressure Plate Motor Failure
The pressure plate home position sensor signal is
not detected within 4 seconds after the pressure
plate motor turns on.
Mechanical interference
with the pressure plate
drive
Pressure plate motor
Pressure plate HP
sensor
E-13
Scanner Malfunction
The scanner HP sensor does not turn on after the
scanner motor moves for more than 7 seconds
back to the home position after scanning.
The scanner cannot leave the home position within
4 seconds of power on.
When the scanner cannot return to the home
position within 2 seconds of leaving.
Mechanical interference
with the scanner
Defective scanner HP
sensor
E-14
IPU error
Signal transmission error (from the IPU) occurred in
the MPU.
MPU
*E-21
Paper exit timing sensor remains off
The paper exit timing sensor does not activate
before the master eject position sensor activates.
Paper exit timing sensor
*E-22
2nd feed timing sensor remains off
The 2nd feed timing sensor does not activate
before the paper exit timing sensor activates.
2nd feed timing sensor
*E-23
Master eject position sensor remains off
The master eject position sensor does not activate
before the feed start timing sensor activates.
Master eject position
sensor
*E-24
Feed start timing sensor remains off
The feed start timing sensor does not activate
before the 2nd feed timing sensor activates.
Feed start timing sensor