iPECS eMG80/100& eMG800 & UCP & vUCP
Administration and Programming Manual Issue 2.5
210
Table 3.3.7.2-1 STATION GROUP— CIRCULAR & TERMINAL GROUPS (PGM 191)
CIRC 401 RING TONE
00-16 (00: NA)
When a call is routed to a group, the
programmed ring tone is served to the group
member.
Table 3.3.7.2-2 STATION GROUP ATTRIBUTES — UCD/ACD GROUPS (PGM 191)
ACD 403 ANNC 1 TMR(1s)
(000 – 999) : 015
If all stations in the group are busy when a
call is offered, the call may continue to wait
(queue) for an available station.
If the queue period exceeds this
1stAnnouncementTimer, the call may be
sent to a VSF announcement.
If the timer is set to 000, the call will receive
the first announcement, in full, prior to the
hunt process (guaranteed announcement).
ACD 403 ANNC 2 TMR(1s)
(000 – 999) : 000
After the 1stannouncement, a 2ndANNC
TMR is activated. At expiration, if the call
remains queued to the group, the call is
sent to the assigned 2ndVSF
announcement.
ACD 403 ANNC1 LOC
VSF ANNC .. (01–70)
Each Station Hunt Group can be assigned
an announcement, which is played if the
call remains queued beyond the ANNC 1
TMR duration.
The announcement location is a VSF
ANNC1 number. An entry of 00 indicates
no announcement. Including ‘#’ at the end
of an entry instructs the system to
disconnect after the announcement.
ACD 403 ANNC2 LOC
VSF ANNC .. (01–70)
The Station Hunt Group can be assigned a
2ndannouncement, which is played if the
call remains queued beyond the ANNC 2
TMR duration. The announcement location
is a VSF ANNC2 number. An entry of 00
indicates no announcement. Including ‘#’ at
the end of an entry instructs the system to
disconnect after the announcement.
ACD 403 ANNC2 RPT TMR
(000 – 999) : 000
The 2ndannouncement can be repeated to
calls that remain in the queue at intervals of
the Announcement 2 RepeatTimer. Note
repeating must be “ON” under button 6
below.
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