Error code Description Action
28y.59 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified
time after the staple job was sent.
Go to
“Staple ready home position jam service
check” on page 158.
28y.60 A software error has occurred with the output
option. The status of the stapler motor is not
defined.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.61 A software error has occurred with the output
option. DMID command is not received for 500ms
after main motor runs.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.62 A software error has occurred with the output
option.
When the finishing job is not completed yet, the first
DMID command of the next job is received.
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.63 A software error has occurred with the output
option (bin clamp motor control timer error).
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.64 A software error has occurred with the output
option (bin clamp motor control timer error during
tray holder initial).
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.65 The bin clamp home position is not detected by the
sensor (bin clamp HP).
Go to
“StapleSmart finisher bin clamp service
check” on page 155.
28y.66 The sensor (bin clamp HP) does not detect that the
bin clamp has moved from home position.
Go to
“StapleSmart finisher bin clamp service
check” on page 155.
28y.67 A software error has occurred with the output
option (invalid bin clamp manager state).
Go to
“StapleSmart finisher software error
service check” on page 154.
28y.68 The sensor (self priming) within the stapler
assembly does not detect a ready staple prior to a
staple job.
Go to
“Staple ready home position jam service
check” on page 158.
28y.69 The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified time after the staple job was sent.
28y.70 The sensor (home signal) within the stapler
assembly detected that the stapler mechanism was
not in the home position before stapling.
Go to
“Stapler mechanism not in home position
failure service check” on page 162.
28y.71 The sensor (deflector gate HP) does not detect
transition of the deflector gate to the standard bin.
Go to
“Deflector gate transition to standard bin
not detected service check” on page 163.
28y.72 Media remains on the sensor (media in stapler)
during warm up sequence.
Go to
“Sensor (MFP stapler assembly media in
stapler) service check” on page 155.
7462
Diagnostic information
153
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