Diagnostic information 2-35
7500-432, -632, and -832
Load tray 1 or
tray 2 with
<media>
No media in the selected
media tray.
Media is not loaded in the tray.
Go to “No media in the select media tray” on
page 2-179.
Load tray 3 or
tray 4 with
<media>
No media in the selected
media tray.
Media is not loaded in the tray.
Go to “No media in the select media tray” on
page 2-180.
Load tray 5
with <media>
No media in the selected
media tray.
Media is not loaded in the tray.
Refer to the Options Service Manual.
Remove
paper from
bin 1
Finisher upper media bin full. Stacker set over count.
The upper media bin has reached maximum
capacity.
Refer to the Options Service Manual.
Remove
paper from
bin 2
Stacker media bin full (no
mix)
The stacker media bin has reached maximum
capacity (no mix).
Refer to the Options Service Manual.
Remove
paper from
bin 2
Stacker media bin full (mix
size)
The stacker media bin has reached maximum
capacity (mix size).
Refer to the Options Service Manual.
Remove
paper from
standard
output bin
Standard bin 1 full. Media in standard bin 1 is at maximum capacity.
Go to “Standard bin 1 full” on page 2-185.
Remove
paper from
standard
output bin
Standard bin 2 full. Media in standard bin 2 is at maximum capacity.
Go to “Standard bin 2 full” on page 2-186.
Scanner ADF
cover open
Switch (ADF left cover
interlock) open
The system detected that the switch (ADF left cover
interlock) is open.
Go to “Switch (ADF left cover interlock) open”
on page 2-188.
Scanner
missing -
cable
unplugged
Scanner missing failure The scanner unit assembly is unplugged or missing.
Go to “Scanner missing failure” on page 2-187.
Toner low Toner cartridge near empty The toner in the toner cartridge is low, but can be
used.
Go to “Toner cartridge near empty” on
page 2-190.
Toner
unsupported
Toner cartridge RFID failure A toner cartridge of a different specification is
installed.
Go to “Toner cartridge RFID failure” on
page 2-191.
Tray 5
missing
HCF unit docking failure or
HCF tray 5 set failure.
The tray 5 HCF unit is not properly docked with the
printer or the HCF tray 5 is not set.
Refer to the Options Service Manual.
Error code or
message
Error contents Description/Action
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