Routing elements
142
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
5. 8 User Configuration
Fig. 69 User configuration in relation to the other routing elements
All the user- and terminal-specific settings are grouped together in the user configura-
tion. This chapter deals with the following topics:
• Routing and identification-specific settings
• Settings for PISN users
5. 8. 1 Routing Functions for Incoming Calls
The incoming routing functions in the user configuration are as follows:
• for terminals, the allocation of the internal user number to one or more physical des-
tinations (terminal interface, terminal selection digit and terminal type)
• for a cordless phone the logical allocation to a user identification stored in the phone
76
54
31
73
5
8
9
1
6
8
9
Special destinations (PSTN overow, voice mail, mobile phone integration,
IP remote management (SRM), modem
Net-
work
side
Incoming calls
Outgoing calls
Changeover one or several
switch groups
ACD Server
ACD queue
External remote control
Transfer
General bell
KT Lines
Key
telephones
Direct Dialling Plans
User side
User congurationsUser groupsCall distribution
elements
Routes
Trunk groups
Network interfaces
Queue with announcement